No Return & No Exchange Policy
Last Updated: September 29, 2026
Thank you for shopping with us. We value your trust and aim to provide quality products and a smooth shopping experience.
Please read our policy carefully before placing an order.
1. No Return Policy
All products purchased from our website are non-returnable.
Once an order has been delivered, we do not accept requests for returning the product for reasons such as:
Change of mind
Incorrect size or color selected by the customer
Product no longer required
Personal preference
Product looking different from expectations
Any other reason not related to a manufacturing or delivery issue
2. No Exchange Policy
We also do not provide product exchanges.
Customers are requested to carefully check the product details, size, color, specifications, and other information before placing an order.
3. Damaged or Incorrect Product
Although we follow quality checks before dispatch, if you receive a product that is:
Damaged during delivery
Defective due to a manufacturing issue
Completely different from the product ordered
Missing essential parts or items
please contact us within 24 hours of delivery.
You may be required to provide clear photographs or an unboxing video as proof of the issue. After reviewing the case, we will determine whether a replacement or another appropriate resolution can be provided.
4. Unboxing Video
For damaged, defective, or incorrect orders, we strongly recommend recording a continuous unboxing video from the time the package is opened.
Claims without sufficient proof may not be accepted.
5. Order Cancellation
Orders cannot be cancelled once they have been processed or shipped.
If you wish to cancel an order, contact us as soon as possible after placing the order. We will try to accommodate the request if the order has not yet been processed.
6. Refunds
Since our products are generally non-returnable and non-exchangeable, refunds are not provided for change of mind, incorrect selection, or other customer-related reasons.
If a refund is approved for an eligible damaged, defective, incorrect, or undelivered order, the refund will be processed using the applicable payment method and may take the standard processing time of the payment provider or bank.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information while placing an order.
We are not responsible for delivery issues caused by:
Incorrect or incomplete address
Incorrect phone number
Incorrect PIN code
Customer being unavailable to receive the order
Refusal to accept the package
Additional shipping charges may apply if an order needs to be re-shipped due to incorrect information provided by the customer.
8. Contact Us
If you receive a damaged, defective, or incorrect product, please contact our customer support team within 24 hours of delivery.
Please include your:
Order number
Name
Contact details
Description of the issue
Clear photos/videos of the product and packaging
Email: [Your Email Address]
Phone/WhatsApp: [Your Contact Number]
We reserve the right to review each claim individually and determine whether it qualifies for a resolution under this policy.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to this No Return & No Exchange Policy.